Effective: 3rd February 2020Archived versions
What Cookies are
Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Service. You can think of cookies like notes. Every time you visit a site, that site puts a note on you so they can keep track of how many times you’ve visited, how long you’ve spent there, and what you’ve done.
Typically, a cookie holds: the name of the website that it has come from; how long the cookie will stay on your computer or phone; and a value (usually a randomly generated unique number). The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years.
Improve your experience
Store personal preferences
Ensure safety and security
Some cookies which we use help make sure your information is secure when you use our services.
Improve our service
How we use third party cookies
We use a number of third party cookies on our website and/or app for reasons listed below.
|Customer support||Checkout & payment||Usage analytics||Marketing|
We use third party cookies to enable customer support such as our live chat feature.
Checkout & payments
We use third party cookies to enable our checkout process and securely connect with our payments provider.
We use third party cookies to help us understand how people use our website and apps.
How cookies affect your privacy
How to manage your Cookie preferences
You can turn cookies off if you like. Exactly how to do this depends on your browser or phone settings. Please see https://www.aboutcookies.org/ for independent advice on deleting and controlling cookies.
Alternatively, several third party services we use have a cookie opt-out feature. To opt out of individual cookies, please click on the relevant opt-out link below:
If you turn cookies off, you might still see ads for ZOE in other places. But they’ll be general, and not based on your specific information.